Terms & Privacy
Our rental terms and privacy policy for Express Trailer Rentals customers.
Rental Agreement
By renting a trailer from Express Trailer Rentals, you agree to these terms and conditions. All rentals require a valid driver's license, proof of insurance, and credit card for security deposit.
Age Requirements
All renters must be at least 21 years of age with a valid driver's license. Additional drivers must be approved and meet the same requirements.
Insurance Requirements
Renters must provide proof of current auto insurance that covers trailer towing. You are responsible for verifying coverage with your insurance provider. Express Trailer Rentals is not liable for damages not covered by your insurance.
Security Deposit
A security deposit is required and will be charged to your credit card. The deposit is refunded after the trailer is returned in the same condition, less any applicable charges for damages, excessive cleaning, or late return.
Rental Period & Returns
Trailers must be returned by the agreed-upon time. Late returns are subject to additional daily charges. Extensions are available subject to availability - please call to arrange.
Condition & Damages
You are responsible for the trailer during the rental period. Any damages beyond normal wear and tear will be charged to your security deposit. Please inspect the trailer before leaving and report any existing damage.
Prohibited Uses
Trailers may not be used for: transporting hazardous materials, illegal activities, racing, or any use that exceeds the trailer's weight capacity. Smoking in or around the trailer is prohibited.
Cancellation Policy
Cancellations made 24+ hours before pickup receive a full refund. Cancellations within 24 hours are subject to a 50% charge. Weather-related cancellations are handled case-by-case.
Information We Collect
We collect information necessary to process your rental including: name, address, phone number, email, driver's license information, and payment details. This information is used solely for rental processing and customer service.
How We Use Your Information
Your information is used to: process rentals, communicate about your reservation, provide customer service, and comply with legal requirements. We do not sell or share your personal information with third parties except as required by law.
Data Security
We implement appropriate security measures to protect your personal information. Payment processing is handled through secure, encrypted systems. However, no method of transmission over the internet is 100% secure.
Third-Party Services
We use BigRentals for online booking and payment processing. Their privacy policy governs the handling of information collected through their platform. We recommend reviewing their privacy policy as well.
Contact Information
If you have questions about these terms or our privacy practices, please contact us at (559) 475-8096. We're committed to addressing any concerns promptly and transparently.
Updates to Terms
These terms and privacy policy may be updated periodically. Continued use of our services constitutes acceptance of any changes. We will notify customers of significant changes when possible.
Questions About Our Terms?
We're happy to clarify any part of our rental terms or privacy policy. Give us a call!
Call or Text (559) 475-8096